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The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar, and subway system that draws its high standards of customer care from our rich traditions of safety, service, and courtesy.”
We are currently seeking a Print & Electronic Information Designer.
- Plans, prepares and produces various customer information materials for posters, newspaper advertisements, Customer News, transit route and schedule signs, customer timetables, etc.
- Orders and acquires produced materials as needed from pre-established suppliers
- Creates artwork for various information materials to reflect transit route changes or new routes
- Writes copy and designs layouts for promotional pieces for various events, construction signage, directional handouts, etc.
- Liaises with printers and cartographers to provide instructions, ensure proper specifications are followed and approve and authorize production regarding routes, schedules and mapping information
- Prepares and distributes customer information, as required, estimating coverage and determining target areas
- Directs the installation of schedule and miscellaneous information signage and posters in the transit system
- Updates/maintains customer information of route names, numbers, destinations, layout, typography, changes, etc.
- Maintains route and schedule content on the TTC’s website TTC.ca
- Creates info-graphics and maps to support customer journey planning
- Produces and maintains route maps for operator training program
- Coordinates and authorizes the production and printing of the Ride Guide, and System and Shelter Maps in the transit system to ensure specifications are met, installations are made and supply deliveries are made
- Participation in the TTC customer service Ambassador Program
- Responsible for treating passengers and employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer
SKILLS, KNOWLEDGE & EXPERIENCE
- Good working knowledge of TTC transit routes and schedules, facilities and services
- Demonstrated working knowledge of graphics design and graphics reproduction including print design and layout to produce printed material such as posters, pamphlets, flyers, schedules, etc.
- Proficient with the use of PCs and software packages such as Microsoft Office Suite, Adobe Suite, etc.
- Strong creative skills; good organizational skills to meet required deadlines and coordinate the production and delivery of printed material; and effective communication skills for dealing with various staff and external representatives
- A completed University Degree or College Diploma in a related discipline such as an arts/graphics program and related work experience in an advertising or graphic reproduction environment; or a combination of education, training and experience deemed to be equivalent
- Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees
Annual Salary Range: $57,366.40 – $71,635.20 (Level 6SA) – 35 Hour Work
At the Toronto Transit Commission (TTC), we place a high value on establishing a workplace where people are challenged and respected every day, and we keep Toronto moving with a dedication to service, safety and convenience that is unparalleled in our industry. We invite you to join our team in delivering on our commitment to creating a transit system that makes Toronto proud.
Hiring and selection preferences are not given in the employment of an employee’s relatives. Relatives of current TTC employees cannot be hired, assigned transferred or promoted into positions, where there is a potential conflict of interest due to relationship. If you are qualified for the position for which you are applying, you will be required to disclose the name, relationship, and position of any relative who is a current TTC employee at the employment interview.
The TTC is committed to fostering a positive workplace culture with a workforce that is representative of the communities it serves. Committed to the principles of diversity and inclusion, the TTC encourages applications from all qualified applicants. Accommodation is available for applicants, including those with disabilities, throughout the recruitment process. Please contact Human Resource- Employment Services at (416) 393-4570.