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On the Importance of Building Trust – Coronavirus is making people more aware of their built environment, so this is an opportunity for architects and designers to use design to engage on an emotional, spiritual and cultural level. Related to this is the importance of designing for trust. Many people are afraid to re-enter the public realm right now — that realm is under threat. Consequently, design needs to be used to help build trust between all parties concerned — between restaurant owners and patrons, park authorities and visitors, hospitals and patients. We need to keep people safe, but we also need to reassure people that experts are implementing changes to keep them safe. By Regina Yang

Regina Yang is a senior director at

Trust City, Smart City, Forest City

Three designer-thinkers – Regina Yang, Stefano Boeri and Ben van Berkel – on the major currents underlying the future of the urban realm.

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